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Welcome to the latest edition of Bonterra News! This month, we’re thrilled to introduce our new Impact Management support offerings.
Keep reading to discover the latest product updates, upcoming training opportunities, and more exciting developments on the horizon.
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Impact Management support offerings
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We recently launched our new Enhanced Support offering for Impact Management, and our customers are already seeing dramatic results. Consider:
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75% less time spent on reporting
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40% less time tracking delivery and managing data
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35% less time capturing data
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40% less time spent on program management
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3.5X increase in services delivered due to efficiencies
Discover how Enhanced Support – a comprehensive package of professional and support services – can help you increase efficiency and achieve greater outcomes.
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Inventory Reporting now available in Results Reporting
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Good news: A new Inventory Universe is now available in Results Reporting! This release allows administrative users to extend the insights available from the Inventory Dashboard and build custom reports to understand inventory in context with services, participant, or other organization-specific data better. This aids in answering questions about the flow of inventory items over time and ensuring resources are available for program participants when needed.
Please Note: Inventory Reporting in Results Reporting is available to Administrators in Apricot 360 organizations within the U.S. To request more information about this feature, please contact the Account Management team here.
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New Feature Enhancements for Enterprise Managers
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We’re excited to share some recent enhancements in ETO, driven by your feedback. These recent changes are designed to give you more control and security.
Enhanced Access Control for Support Portal
Enterprise Managers can now restrict access to the Support Portal, making it available only to Enterprise Managers. This change empowers you to manage how your team interacts with ETO Support, ensuring end users connect with your internal teams first for guidance.
New Security Setting: Manage Password & Security Questions
We’ve introduced a new setting that allows you to hide the ‘Manage My Password & Security Questions’ option from a user’s account dropdown. This feature provides added security by:
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Preventing unauthorized access: Restricting password resets to authorized users only.
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Mitigating social engineering risks: Reducing the chances of attacks by limiting who can reset passwords.
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Improved monitoring: Offering better oversight and logging of password reset attempts, aiding in the detection of suspicious activities.
Please reach out to Support to activate this exciting new capability.
ParentResponseID Filter for TouchPoint Cross Reference Elements
A new filtering option, ParentResponseID, is now available when creating Cross Reference Elements in TouchPoint Responses. This enhancement gives you more flexibility and precision in your data management. View this help article for more information.
As always, visit your ETO Help Center to review release notes and stay informed about the latest updates!
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Over the coming months, we will be rolling out significant infrastructure and architectural enhancements. While you won't notice any changes in the interface, these updates are designed to improve system responsiveness, ensuring a smoother and faster experience for you.
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APRICOT UPDATES: EXPLORING WHAT'S NEW
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This session will cover recent and upcoming Apricot features, available training resources, important dates, and more. The next session will be held on September 5, 2024, at 1 pm CT.
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NEW: ETO TARGETED WEBINARS
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We're excited to introduce a new targeted micro-learning series for ETO! These quick, 15-minute sessions focus on a single topic and are designed to help you master best practices for maximizing your software. To sign up for upcoming live webinars, visit the Training page on the Bonterra website. And don’t miss out: Stay tuned for on-demand recordings of these sessions coming soon to Bonterra Academy.
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Monday, September 2: Office closure in observance of Labor Day
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Monday, October 14: Office closure in observance of Indigenous Peoples' Day in Canada
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Sep 6, 2024 10:00-14:00 EDT: Scheduled Maintenance (Australia)
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Sep 7, 2024 21:00 - Sep 8, 2024 01:00 EDT: Scheduled Maintenance (North America)
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Aug 30, 2024 10:00-14:00 EDT: Scheduled Maintenance (Australia)
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Aug 31, 2024 21:00 - Sep 1, 2024 01:00 EDT: Scheduled Maintenance (North America)
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